Frequently Asked Questions
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We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.
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Our DBWC team of professional have over 65 years of extensive experience in the event and hospitality industry.
Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.
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Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.
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Additional cost will be applied prior to the client quote closeout for any delivery, setup, strike, installation, licensed operator, technician, and/or travel accommodations as needed.
Pricing will be discussed during consultation so full scope of work and logistics will be factored in.
Any on-site visits will be need to be coordinated in advance to ensure proper planning and execution.
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Pre-reservation: DBWC will schedule a meeting (call or virtually) to review the client rental needs, services and availability of request.
Reservation: If the client would like to confirm quote, a 50% non-refundable deposit at the time of reservation along with a signed contract to reserve your event, rental equipment and service. The items listed on the quote are not being held for you at this time and are subject to availability until confirmed.
The remaining balance shall be paid in full at least 7 business days upon the event date.
Methods of Payment: DBWC accepts cash, certified check, direct deposit, CashApp, VISA, MasterCard, Discover, and American Express. A 3.5% convenience fee will be included in your total if you elect to pay via credit card or online portal.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

